درخواست دمو

Application of artificial intelligence in medical centers

Due to the complexity of the processes and the high number of referrals to medical centers, one of the basic solutions to meet the needs of these centers and their clients is to use artificial intelligence and intelligent processes such as admission, announcing some patient tests, queuing and so on Through it, they can have more client satisfaction due to the ease of access to support and services, in addition to reducing their costs. With its smart products, Amerandish Hooshmand can also create the following capabilities for these centers in order to achieve this goal:

Due to the complexity of the processes and the high number of referrals to medical centers, one of the basic solutions to meet the needs of these centers and their clients is to use artificial intelligence and intelligent processes such as admission, announcing some patient tests, queuing and so on Through it, they can have more client satisfaction due to the ease of access to support and services, in addition to reducing their costs. With its smart products, Amerandish Hooshmand can also create the following capabilities for these centers in order to achieve this goal:

Farsava

Speech to Text & Text to Speech

Use the speech-to-text engine to provide the following services:

  • Convert callers' conversations to text
  • Search for specific keywords in audio files
  • Recognize the correct understanding of spoken callers
  • Talk to callers through a responsive robot

Botava

Conversational AI – Chatbot

Using smart chatbots within the website to provide the following services:

  • Book an appointment
  • Change reserved appointments
  • Track test preparation status
  • Submitting a complaint
  • Follow up on filing a complaint
  • Providing 24-hour service
  • Reduce manpower involvement
  • Increase response speed
  • Increase response speed
  • 24-hour support for frequently asked questions by users
  • Diagnose user problem
  • Ability to continue the discussion until a conclusion is reached
  • Provide appropriate answers and solutions
  • Provide the best offer to the caller
  • Provide information on various services

Hooshtel

Virtual Agent for Call Centers

Use of Hooshtel smart phone operator to provide the following services:

  • Book an appointment
  • Change reserved appointments
  • Track test preparation status
  • Submitting a complaint
  • Follow up on filing a complaint
  • Providing 24-hour service
  • Reduce manpower involvement
  • Increase response speed
  • No waiting behind the line
  • 24-hour customer FAQ support
  • Recognize caller needs
  • Ability to talk to the customer through a responsive robot
  • Provide appropriate answers and solutions
  • Provide the best offer to the caller
  • Reducing the rate of complaints due to dissatisfaction with the response
  • Provide information on various services
  • Call for user surveys

_solutions _

Ticket and Hotel Reservation Centers

Medical Centers

Banks

Insurance Centers

Mobile Operators

Startups

Information Centers

Support Centers

Financial institutions

اشتراک خبرنامه

اشتراک خبرنامه

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