درخواست دمو

Application of artificial intelligence in support centers

Intelligence of services provided in support centers leads to increased capacity and speed in providing services, which will ultimately lead to increased customer and user satisfaction. If companies use artificial intelligence in their daily interactions with their customers, at the same time creating a difference between themselves and their competitors will improve the customer experience, increase loyalty and brand reputation, and significantly increase their revenue streams. Amerandish Company can also accelerate the achievement of these goals with its smart products. In this regard, Amerandish intelligent products are able to bring the following applications to companies:

Intelligence of services provided in support centers leads to increased capacity and speed in providing services, which will ultimately lead to increased customer and user satisfaction If companies use artificial intelligence in their daily interactions with their customers, at the same time creating a difference between themselves and their competitors will improve the customer experience, increase loyalty and brand reputation, and significantly increase their revenue streams Amerandish Company can also accelerate the achievement of these goals with its smart products . In this regard, Amerandish intelligent products are able to bring the following applications to companies:

Farsava

Speech to Text & Text to Speech

Use the speech-to-text engine to provide the following services:

  • Convert customer conversations into text
  • Search for specific keywords in audio files
  • Recognize the correct understanding of the caller's speech
  • Recognize the correct speech of customers

Botava

Conversational AI – Chatbot

Use smart chatbots within the website to provide the following services:

  • Increase response speed
  • Increase response speed
  • 24-hour customer FAQ support
  • Diagnose the customer problem
  • Ability to continue the discussion until a conclusion is reached
  • Identify the customer behavior pattern
  • Recognize common customer decisions and preferences
  • Provide appropriate answers and solutions
  • Provide the best offer to the customer
  • Provide information on various services

Hooshtel

Virtual Agent for Call Centers

Use of Hooshtel smart phone operator to provide the following services:

  • Increase response speed
  • No waiting behind the line
  • 24-hour customer FAQ support
  • Diagnose the customer problem
  • Ability to talk to the customer through the robot
  • Identify the customer behavior pattern
  • Recognize common customer decisions and preferences
  • Provide appropriate answers and solutions
  • Provide the best offer to the customer
  • Reducing the rate of complaints due to dissatisfaction with the response
  • Provide information on various services
  • Call for user surveys

_solutions _

Ticket and Hotel Reservation Centers

Medical Centers

Banks

Insurance Centers

Mobile Operators

Startups

Information Centers

Support Centers

Financial institutions

اشتراک خبرنامه

اشتراک خبرنامه

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